Why was my withdrawal request rejected?

Please review the following scenarios if your fund withdrawal request is rejected:
 
Insufficient Funds:   The withdrawal request may be rejected if the available balance is lower than the requested amount due to ongoing transactions, fees, or a lower balance than expected.
Bank Account Mismatch:  An invalid IFSC code, similar to the bank verification stage, can cause the rejection of a withdrawal request. Additionally, if the bank account is closed or there are other bank-specific issues, such as mismatched account details, the request will be denied.
Pending Transactions:  If there are open trades or pending transactions, Torus may hold the funds. The withdrawal will be processed only after all trades and obligations are cleared.

Last updated: A Month Ago

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