I have transferred funds, but it is not updated in my ledger or margin.

Funds need to be transferred from a registered bank account only for seamless and immediate transfer.
Funds might not be added due to any of the following reasons:

Funds are transferred from a bank account other than the registered bank account.
UPI ID is mapped to a different account than the registered bank account or the UPI request sent on your mobile was not approved within the stipulated time.
Processing time taken by banks to transfer funds through the NEFT and RTGS mode. It may take upto a few minutes.

After validating the above scenarios, if the ledger or margin is still not updated then please share your latest bank statement to customercare@torusdigital.com

Ensure that the bank statement includes your name, Bank account number, IFSC code and the bank name.

Last updated: 2 Months Ago